Privacy Policy & Camera-Free Data Commitment

Effective Date: October 20, 2026 • Entity: Infinite Solutions LLC ("Watch Over Me™", "we", "us", or "our")

Watch Over Me™ is architected from the ground up for personal dignity and privacy. Our hardware kits use binary and radar-based ambient activity sensors (magnetic contact switches, passive infrared motion, 5.8GHz micro-motion presence, and wireless check-in buttons). We never use cameras, video recording devices, or microphones in our monitoring sensors.

1. Information We Collect

• Account & Billing Information: Name, email address, phone number, billing address, and shipping address provided during account creation and checkout (processed via Stripe, Inc.).
• Designated Contact & Household Information: Names, phone numbers, email addresses of your designated personal contacts, optional entry/lockbox notes, and optional pet care notes that you explicitly choose to share with your designated contacts when an inactivity notification is triggered.
• Ambient Sensor Telemetry: Binary state timestamps (such as door opened/closed, room presence detected, or smart button pressed) and device health metrics (battery voltage, Zigbee signal quality, and hub heartbeat).

2. How We Use Your Information

• To evaluate user-configured inactivity windows locally on your iHost Hub and in our encrypted cloud service.
• To transmit automated SMS, push, or voice notifications to your user-designated personal contacts when your configured inactivity window elapses or when your wireless smart button is pressed.
• To fulfill hardware orders, manage subscriptions, and provide technical support.

3. SMS & Automated Notification Consent (TCPA Compliance)

By adding a Designated Contact phone number to your Watch Over Me™ profile, you represent and warrant that you have obtained express consent from that individual to receive automated informational SMS text messages and voice calls regarding your household activity status. Message and data rates may apply. Designated contacts may reply STOP at any time to opt out of SMS notifications.

4. Diagnostic Telemetry Opt-In / Opt-Out

You may opt out of sharing non-essential device diagnostic telemetry at any time from your Account Portal while retaining core inactivity notifications for your designated contacts.

5. Data Erasure ("Forget Me" Right to Deletion)

Under applicable state and federal privacy laws (including CCPA/CPRA and WA privacy standards), you have the right to request complete deletion of your personal profile, household rules, and historical sensor logs. Contact privacy@watchoverme.app or use the Data Erasure button in your Account Portal to permanently purge your records.